Juggling Act – Part 1: Transforming the claims space

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In this series of blogs, my colleagues and I will look at the insurance sector in Growth Markets, with a particular focus on technology, digitisation, platforms and ecosystems.  Fundamentally, paying claims is what insurers do; indeed, it constitutes the lion’s share of their outgoings. For P&C insurers, for instance, that typically amounts to 60-80 percent of costs. The simplicity… […]

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Innovating in the Ecosystem Space

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In June I spoke with Manulife’s Sushmita Munshi to film our first “Evolving Ecosystems” podcast. Munshi heads ManulifeMOVE, a behaviour-linked programme that integrates activity-tracking and insurance solutions to motivate healthy habits. The first blog looked at the importance of data, while the second examined how to develop ecosystem partnerships. In our final blog, we assess the technical aspects of innovating and developing solutions for such ecosystems.  Setting up an offering… […]

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