The Future of Underwriting, Part 3: Enabled Underwriting

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In the first two parts of this series on the future of underwriting, we looked at how data, omnichannel access, and intelligent tools can be used to gather, validate, supplement and prepare information for underwriters. In this post, we’ll shift our focus to underwriting itself and how collaboration between humans and intelligent tools can take… […]

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Juggling Act – Part 1: Transforming the claims space

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In this series of blogs, my colleagues and I will look at the insurance sector in Growth Markets, with a particular focus on technology, digitisation, platforms and ecosystems.  Fundamentally, paying claims is what insurers do; indeed, it constitutes the lion’s share of their outgoings. For P&C insurers, for instance, that typically amounts to 60-80 percent of costs. The simplicity… […]

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The Future of Underwriting, Part 2: Intelligent Intake

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In the first part of this series on the future of underwriting, we looked at how carriers are exploring new and improved channels of distribution. Leading carriers are moving beyond passively processing email submissions. Instead, they’re defining new and engaging experiences with their distribution partners or their customers to create competitive advantage. Getting business in… […]

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The Future of Underwriting, Part 1: Omnichannel Distribution

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It has become an insurance tradition: every year, people declare that artificial intelligence (AI) and analytics will replace all underwriting in 10 years. Perhaps one day that will be true. But what is true today—and what will be true for some time to come—is that the best results for underwriting don’t come from replacing underwriters… […]

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