AI-driven customer experience: Smart move for life insurers

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Life insurers that invest in artificial intelligence (AI) can improve the customer experience by making it more personalized and data-driven. With AI, carriers can profitably attract and retain customers with new “pay-as-you-live” products and services that reward consumers’ healthy habits. Insurers are increasingly recognizing AI’s promise: global insurance spending on AI platforms will reach $3.4… […]

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