How can insurers get better at countering disruption?

Posted on

As I’ve mentioned in previous posts in this series, the insurance industry is facing increasing levels of disruption—according to the Accenture Disruptability Index, the industry is in the volatility period. Insurers also face constantly evolving customer expectations, such as a new focus on sustainable development. Most industries in this period of disruption, including the insurance… […]

Read More

Gauging Pandemic’s Impact on Insurers

Posted on

While COVID-19’s impact on the insurance industry will require time to fully understand, litigation, legislation, and concerns about pricing and policy language will be with us for some time to come. “Significant” changes in policy language seen The majority of respondents to an Artemis re/insurance market survey believe the COVID-19 pandemic will result in “significant changes” to […]

Read More

Cloud has been reinforced as an imperative for insurers

Posted on

The response to COVID-19 drove the pivot to remote work over the course of days. As the crisis plays-out, and insurers are required to sustain remote operations for sales and service, it is clear that many insurers were not prepared with the cloud solutions that they, their agents and their customers needed. While this latest… […]

Read More

Why it’s time for insurers to boost virtual selling

Posted on

If you’re used to selling insurance in-person, the COVID-19 crisis has probably turned your world upside down. Lockdowns and stay at home orders have made it impossible to rely on traditional sales methods. But for those of you already on the path to digital—you’ve at least got a head start on the competition when it… […]

Read More

Insurers respond to COVID-19 (6/05/2020)

Posted on

With a number of carriers increasing the credit they are giving on their policies, U.S. auto insurers will return over $14 billion to their customers nationwide in response to reduced driving during the pandemic, according to an Insurance Information Institute (Triple-I) estimate. In May, Triple-I estimated that insurers would return more than $10 billion. Since then a […]

Read More

Insurers respond to COVID-19 (6/15/2020)

Posted on

Industrywide, philanthropic giving in response to the COVID-19 crisis continues to increase. Using information collected by Insurance Industry Charitable Foundation (IICF), the Insurance Information Institute upgraded its earlier estimate to $280 million donated through early June by U.S. insurers and their charitable foundations in response to the pandemic. In addition, international insurers and their foundations […]

Read More