How Innovation Is Improving the Customer Experience

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This post is part of a series sponsored by The Cincinnati Insurance Companies. At The Cincinnati Insurance Companies, internally driven innovation prioritizes enhancing the agent and policyholder experience. When asked to describe innovative initiatives at Cincinnati Insurance, John Crow, Vice … Source link […]

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AI-driven customer experience: Smart move for life insurers

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Life insurers that invest in artificial intelligence (AI) can improve the customer experience by making it more personalized and data-driven. With AI, carriers can profitably attract and retain customers with new “pay-as-you-live” products and services that reward consumers’ healthy habits. Insurers are increasingly recognizing AI’s promise: global insurance spending on AI platforms will reach $3.4… […]

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