Juggling Act – Part 1: Transforming the claims space

Posted on

In this series of blogs, my colleagues and I will look at the insurance sector in Growth Markets, with a particular focus on technology, digitisation, platforms and ecosystems.  Fundamentally, paying claims is what insurers do; indeed, it constitutes the lion’s share of their outgoings. For P&C insurers, for instance, that typically amounts to 60-80 percent of costs. The simplicity… […]

Read More

The Future of Underwriting, Part 1: Omnichannel Distribution

Posted on

It has become an insurance tradition: every year, people declare that artificial intelligence (AI) and analytics will replace all underwriting in 10 years. Perhaps one day that will be true. But what is true today—and what will be true for some time to come—is that the best results for underwriting don’t come from replacing underwriters… […]

Read More